Summary
What you’ll impact
The Vice President, Client Infrastructure Technology Execution Lead at the organization will lead and deliver complex client technology infrastructure programs, serve as the primary point of contact for stakeholders, gather and analyze client requirements, and drive continuous process improvements. The role is based in New York City and requires strong technical program management experience and client‑facing communication skills.
Responsibilities
What you'll do
- Lead and deliver complex client technology infrastructure programs and projects, including new client onboardings, client driven change initiatives, and major client related initiatives
- Serve as the primary point of contact for internal and external stakeholders, providing timely, transparent updates and coordinating closely with implementation and delivery teams to ensure successful outcomes.
- Gather and analyze requirements from clients, business partners, and application teams, partnering with solution architects to develop comprehensive technical delivery plans.
- Drive continuous process improvements to reduce time to delivery, strengthen operational resiliency, and enhance overall execution quality.
Requirements
What you’ll bring
- Bachelor's or higher degree in computer science/ engineering or a related discipline, or equivalent work experience required
- Comfort operating in a client facing role, with the ability to translate complex technical concepts into clear, business focused communication.
- Proven experience as a technical program or project manager with strong knowledge of technology infrastructure, particularly network and extranet technologies.
- Demonstrated ability to proactively manage risks and issues, communicate status effectively to stakeholders, and develop and execute mitigation plans.
- A self-motivated leader capable of independently driving programs and influencing cross functional teams.
- Strong presentation skills, with experience producing executive level materials such as Steering Committee or governance updates.