Summary
What you’ll impact
The Senior AI Solutions Architect is responsible for designing, architecting, and scaling end-to-end AI-enabled enterprise solutions that integrate ERP, TMS, spend-management and payment platforms. This role creates solution designs, process flows, and implementation blueprints that meet security, governance, and scalability standards across complex customer environments. Key duties include leading integrations, data migrations, testing, and go-live activities to ensure successful adoption and measurable business outcomes. The architect collaborates closely with product, engineering, and customer stakeholders, establishes delivery best practices, and informs product roadmap through customer insights.
Responsibilities
What you'll do
- Act as a strategic advisor to enterprise customers across operations, finance, supply chain, and IT teams.
- Partner with customers to define business objectives, requirements, priorities, and transformation roadmap.
- Build strong relationships with customer stakeholders from operational teams to executive leadership.
- Help customers rethink workflows, freight operations, payments, and enterprise processes through technology.
- Design end-to-end enterprise solutions integrating ERP, TMS, Spend management, and other enterprise systems.
- Create solution architecture, design documents, process flows, and implementation blueprints.
- Translate business requirements into scalable technical and functional solutions.
- Ensure solutions align with enterprise architecture, security, governance, and scalability requirements.
- Lead end-to-end implementation and migration of enterprise customers onto the platform.
- Drive execution across integrations, data migration, testing, and go-live.
- Manage complex, multi-stakeholder enterprise implementations.
- Ensure successful adoption, delivery excellence, and business value realization.
- Partner with product and engineering teams for integrations, feature adoption, and product improvements.
- Provide customer insights and feedback to influence product roadmap and platform capabilities.
- Act as the bridge between business stakeholders and technical teams.
- Analyze customer data, workflows, and operations to identify improvement opportunities.
- Recommend process optimization, automation, and cost reduction opportunities.
- Define business outcomes and measure success metrics post-implementation.
- Establish implementation best practices, frameworks, and delivery playbooks.
- Continuously improve delivery processes and implementation methodology.
- Help define and scale enterprise delivery organization standards.
Requirements
What you’ll bring
- 6–10 years of experience in enterprise software implementation, solution architecture, consulting, or enterprise delivery roles.
- Experience in supply chain, logistics, freight audit payments, finance operations, or enterprise SaaS platforms preferred.
- Experience working with enterprise systems such as ERP, TMS, Spend management, or payment platforms.
- Proven track record of delivering complex enterprise implementations successfully.
- Bachelor's degree required; MBA or Operations/Supply Chain specialization preferred.